What kind of videos can I upload?
You can upload videos from various sources: YouTube links, MP4 files, AVI files, MOV files
Our system is designed to handle a wide range of video formats to ensure flexibility for our users.
How long does the transcription process take?
The transcription time depends on the length of your video:
- For videos under 60 minutes: Usually within 1-5 minutes
- For videos 60-120 minutes: Typically 5-10 minutes
Please note that these are estimates and actual times may vary based on video complexity and system load.
In which languages can I transcribe my videos?
We currently support transcription in the following languages: US English, British English, Spanish, Portuguese, German,
French, Chinese.
We're constantly working on adding support for more languages to cater to a wider audience.
How secure is my video content?
Your privacy and data security are our top priorities. All video content is processed using secure servers, and we do not store your files beyond the necessary conversion period.
Who owns my AI ebooks?
You do. We grant you full commercial license and ownership over your ebooks.
What if I encounter issues during the conversion process?
If you experience any issues, please contact our support team via contact@ebookai.co. We are here to assist you with any technical problems or questions you may have.
Can I cancel my subscription anytime?
You can cancel your subscription at any time.
Go to the top of user account when you are logged in and click Billing,
you will be redirected to payment billing portal where you can download invoices, switch plans and cancel your subscription.
Can I get a refaund?
Unfortunately, we cannot offer refunds as costs incurred for creating Ai eBook. During sign up you agree to withhold your right to refund for this reason. You can cancel any time though and your subscription ends.